- the library's catalog--this is the patron's primary interface with the library. They need to understand it!
- service functions--library cards, reference service, public policies, reading programs, if you do it, show people how (for example, here is a link to the Topeka & Shawnee County Public Library's screencast on getting a library card.)
- databases--all of them. They don't need to be a complete "how to" but you need to give library patrons a basic run through of how to do a simple search.
- create email account--it is almost impossible to apply for a job online without an email account, which is why this is included
For my assignment I create a quick and dirty screencast on how reference librarians find those pesky telephone numbers for which people always ask. Using Screencast-O-Matic I was quickly able to create a screencast. The interface was easy to use, but there are no editing features on the free side, so it is a one shot deal each time. You can pause, but if the neighbor's car backfires, you are on your own. I also had trouble getting my microphone to record any louder than what you will hear. Unfortunately, no help was found on the website.
Here is my screencast on the magic of reference directory assistance revealed! Enjoy.
What other aspects of public library service could benefit from screencasts? What screencasts does your library have made?
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